We are committed to protecting and respecting your privacy. This policy sets out the principles by which we will handle any personal data we collect from you or that you provide to us. We ask that you read this privacy policy carefully to understand what personal information we store when we handle it.
Information we may collect from you:
We collect information when you register on the site, participate in competitions, subscribe to our newsletter, send us feedback, or contact us through the site. This information may include your name, address, username, profile pictures or email address, but may also include information such as your IP address or information about your shopping preferences and purchasing habits.
If you login to one of our pages using a social media registration, you will give us access to social data on the relevant social network.
Information about your visit, including pages visited before and after our website and the products you are browsing or looking for.
The duration of your visit to certain pages, information about the interactions on the page (e.g., scrolling, clicking and moving the mouse) and the methods used to browse the page.
Emails sent as part of our marketing programs use what are called clear images (net beacons). They tell us if the email has been opened. You can disable web beacons by turning off «image attachment» in the email message.
If you use one of our mobile apps, we may also collect information about how you use our app.
When you visit our website, we may use cookies and other technologies to automatically collect technical information, including your IP address, login information, browser type and version, device ID, location and time zone settings, plug-in types and browser versions, operating system and platform, page response time, and loading errors.
Information we obtain from other sources:
We may work with third parties (including, for example, business partners, subcontractors for technical services, payment and delivery services, advertising networks, analytics providers and search engine information providers) and obtain information about you from them. We may also collect information about you from publicly available sources, including publicly available social media content.
Children
We do not intend to collect personal information online about children under the age of 14 or as required by local law. This site was designed and intended for use by adults. If you are a child of an age where your country requires parental consent, you should read the terms of this privacy notice with your parent or guardian to ensure that you understand and accept them.
If we find that we have collected information about a child without the consent of the parent or guardian, if such consent must be obtained, we will delete the information as soon as possible.
The ability to receive awards, samples or other gifts may be restricted to users over a certain age. We may use your personal information to verify your age and comply with any age restrictions.
Retention of Personal Information
We do not currently store or process any personal information outside of the European Economic Area («EEA»).
We strive to ensure the security of your personal information and take all reasonable precautions to keep your personal information secure, and require trusted third parties who deal with your personal information to do the same.
However, the transmission of information over the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information sent to our site; each transmission is at your own risk. Once we receive your information, we will use strict procedures and security measures to prevent unauthorized access.
How we use your information
We may use your information in the following ways:
To ensure that content from our site is presented in the most effective way for you and your computer;
To allow you to participate in interactive features of our services when you choose to do so;
To provide you with a personalized and relevant experience. We can display relevant advertisements based on your preferences when you visit our websites or social media and measure the effectiveness of those advertisements;
To notify you of changes to our services;
to contact you on social media, directly or with customized advertising content;
in an anonymous form to better understand our customers and learn how we can improve our website, products and services.
We may also use your information to provide you with information, products or services that you request or that we think may interest you. This may include contacting you by email or text message if you register for information from us or otherwise agree to receive such communications. You can unsubscribe from future emails or text messages by using the instructions in each message.
Some of our sites and applications allow users to post their own content. Keep in mind that any content uploaded to one of our social media sites may be displayed publicly, and you should be careful when providing specific personal information, such as financial information or address information through these platforms. We are not responsible for any actions taken by others in publishing personal information on one of our social media platforms.
Disclosure of your information
We rely on trusted third parties to perform a number of business transactions on our behalf. We provide them only the information they need to provide the service, and we require that they do not use your information for any other purpose. We always make every effort to ensure that all third parties with whom we do business secure personal information and comply with general data protection regulations (formerly, the Personal Information Protection Act). We may share your personal information with third parties if:
they provide services to us, in which case we will require them to keep personal information secure and confidential and use it only as instructed;
we or substantially all of our assets are acquired by a third party, in which case our customers’ personal information about our customers will be one of the transferred assets;
we are required to disclose or transfer your personal information in order to comply with any legal obligations or to enforce or apply our terms of use or other agreements; or to protect the rights, property or safety of our company, our customers or others;
we have specifically obtained your consent, for example, if you are participating in a contest or promotion that we are running with an affiliate.
We will never sell your personal information.
Your rights
It is important that you have control over your personal data. You have the right to ask us not to process your personal data for marketing purposes and not to contact you if you do not want us to. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to third parties for such purposes. You can exercise your rights to prevent such processing by checking or unchecking certain fields on the forms we use to collect your data. You can also exercise this right at any time by contacting us.
Access to information
The General Data Protection Regulation (formerly the Data Protection Act) gives you the right to access information about you. Your right of access may be exercised in accordance with the general data protection regulations.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page and, if necessary, notified by email. There is no obligation to report such changes.